# Smart Devices

***

## What are Smart Devices?

Smart devices are advanced technologies installed within a property to improve convenience, enhance comfort, and create memorable guest experiences. They include features such as smart locks, climate control systems, and automated lighting that streamline property operations while providing a modern touch for guests.

In HolidayHero, we work with predefined smart devices that are fully integrated into our platform.&#x20;

### Available Types

Within HolidayHero we follow internal standards for smart devices, and we aim to support as many devices as necessary to improve the guest experience.&#x20;

| Device Types                       |                                                                                                                                                                                                         |
| ---------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| `Lighting`                         | Support for dimmers, switches and lamps that required color adjustments and brightness.                                                                                                                 |
| `Plugs / Outlets`                  | Smart plugs and outlets that allow remote control of connected appliances, including energy monitoring features.                                                                                        |
| `Switches and Buttons`             | Smart switches and buttons for controlling various devices and automations within the smart home.                                                                                                       |
| `Thermostats and HVAC Controllers` | Devices that manage heating, ventilation, and air conditioning systems, enabling temperature control and scheduling.                                                                                    |
| `Sensors`                          | Including motion sensors, contact sensors (door/window), temperature and humidity sensors, air quality sensors, and water leak detectors, providing environmental monitoring and automation triggers.   |
| `Locks`                            | Smart door locks offering remote locking/unlocking and monitoring capabilities.                                                                                                                         |
| `Window Coverings`                 | Motorized blinds, shades, and curtains that can be controlled remotely for adjusting natural light and privacy.                                                                                         |
| `Appliances`                       | Smart appliances such as refrigerators, ovens, cooktops, microwaves, dishwashers, laundry washers and dryers, and robotic vacuums, allowing for monitoring and control within the smart home ecosystem. |
| `Air Purifiers and Fans`           | Devices that improve indoor air quality and comfort, controllable through the smart home system.                                                                                                        |
| `Smoke and Carbon Monoxide Alarms` | Safety devices that detect smoke and CO levels, integrating alerts into the smart home network.                                                                                                         |
| `Energy Management Devices`        | Including smart energy monitors, electric vehicle chargers, and solar energy systems, providing insights and control over energy consumption and generation.                                            |
| `Water Management Devices`         | Such as leak detectors, freeze sensors, rain sensors, and controllable water valves, aiding in water conservation and damage prevention.                                                                |
| `Media Devices`                    | Televisions, streaming devices, and set-top boxes that support Matter, enabling unified control and integration with other smart home components.                                                       |

### Integrations

All smart devices are connected to HolidayHero through integrations. Find an up-to-date list of integrations [here.](/integrations/smart-devices.md)

### Guest Journey / Public Pages

With HolidayHero's laser focus on guest experience and guest journey we allow operators to select when Smart devices should become visible in the guest journey. Within [reservation stages](/the-basics/brands/reservation-stages.md) you are able to control when you want to display the smart devices in the guest app.&#x20;

#### Public Pages

At HolidayHero we allow public reservation stages. Smart devices are not able to be used within the public reservation stage. As these pages are `public`and accessible before/after the reservation, we don't allow the use of the Smart Devices.&#x20;

***

### Frequently Asked Questions

<details>

<summary>Does HolidayHero maintain an event trial of the devices? </summary>

Although all integrations are connected through an integration, we stimulate our integration partners to create event logs for guest based actions. Follow these steps to see the events:&#x20;

1. Click om Smart Devices in the left menu
2. Click on the desired smart device
3. Navigate to the Logs tab

![](/files/rb5D3O2BsjVDkXF1oqgO)

</details>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://support.holidayhero.com/the-basics/smart-devices.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
