# Smart Devices

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## What are Smart Devices?

Smart devices are advanced technologies installed within a property to improve convenience, enhance comfort, and create memorable guest experiences. They include features such as smart locks, climate control systems, and automated lighting that streamline property operations while providing a modern touch for guests.

In HolidayHero, we work with predefined smart devices that are fully integrated into our platform.&#x20;

### Available Types

Within HolidayHero we follow internal standards for smart devices, and we aim to support as many devices as necessary to improve the guest experience.&#x20;

| Device Types                       |                                                                                                                                                                                                         |
| ---------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| `Lighting`                         | Support for dimmers, switches and lamps that required color adjustments and brightness.                                                                                                                 |
| `Plugs / Outlets`                  | Smart plugs and outlets that allow remote control of connected appliances, including energy monitoring features.                                                                                        |
| `Switches and Buttons`             | Smart switches and buttons for controlling various devices and automations within the smart home.                                                                                                       |
| `Thermostats and HVAC Controllers` | Devices that manage heating, ventilation, and air conditioning systems, enabling temperature control and scheduling.                                                                                    |
| `Sensors`                          | Including motion sensors, contact sensors (door/window), temperature and humidity sensors, air quality sensors, and water leak detectors, providing environmental monitoring and automation triggers.   |
| `Locks`                            | Smart door locks offering remote locking/unlocking and monitoring capabilities.                                                                                                                         |
| `Window Coverings`                 | Motorized blinds, shades, and curtains that can be controlled remotely for adjusting natural light and privacy.                                                                                         |
| `Appliances`                       | Smart appliances such as refrigerators, ovens, cooktops, microwaves, dishwashers, laundry washers and dryers, and robotic vacuums, allowing for monitoring and control within the smart home ecosystem. |
| `Air Purifiers and Fans`           | Devices that improve indoor air quality and comfort, controllable through the smart home system.                                                                                                        |
| `Smoke and Carbon Monoxide Alarms` | Safety devices that detect smoke and CO levels, integrating alerts into the smart home network.                                                                                                         |
| `Energy Management Devices`        | Including smart energy monitors, electric vehicle chargers, and solar energy systems, providing insights and control over energy consumption and generation.                                            |
| `Water Management Devices`         | Such as leak detectors, freeze sensors, rain sensors, and controllable water valves, aiding in water conservation and damage prevention.                                                                |
| `Media Devices`                    | Televisions, streaming devices, and set-top boxes that support Matter, enabling unified control and integration with other smart home components.                                                       |

### Integrations

All smart devices are connected to HolidayHero through integrations. Find an up-to-date list of integrations [here.](https://support.holidayhero.com/integrations/smart-devices)

### Guest Journey / Public Pages

With HolidayHero's laser focus on guest experience and guest journey we allow operators to select when Smart devices should become visible in the guest journey. Within [reservation stages](https://support.holidayhero.com/the-basics/brands/reservation-stages) you are able to control when you want to display the smart devices in the guest app.&#x20;

#### Public Pages

At HolidayHero we allow public reservation stages. Smart devices are not able to be used within the public reservation stage. As these pages are `public`and accessible before/after the reservation, we don't allow the use of the Smart Devices.&#x20;

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### Frequently Asked Questions

<details>

<summary>Does HolidayHero maintain an event trial of the devices? </summary>

Although all integrations are connected through an integration, we stimulate our integration partners to create event logs for guest based actions. Follow these steps to see the events:&#x20;

1. Click om Smart Devices in the left menu
2. Click on the desired smart device
3. Navigate to the Logs tab

![](https://3950018645-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbWWiwAsWOs8WeAQ2KJS3%2Fuploads%2Fybh8inZguHSUs1EBzP2w%2Fsmart_device_logs.png?alt=media\&token=ca5f0535-5a4f-4310-a269-99d713dcee62)

</details>
