Invites

Invites are codes that can be shared with guests to access the closed reservation environment. You can create as many invites as you want.

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What are invites?

Invites are links and codes that can be shared to invite guests to access their reservation. A invite generates a unique code that can be used to access the reservation and can be shared among other guests.

A invite can have personal data such as: firstName lastName email or phone. However, they are not tight to a certain person. It will be used to keep track of conversion and who has been invited and who hasn't.

How are Invites distributed?

Invites are distributed automatically depending on the Touchpoint settings or by guests themselves.

• Touchpoints - A special invitation touchpoint is always available within your workspace. Check the settings of your touchpoints here.

• Guests- An existing guest has the opportunity to create an invite for another guest. From within the My Party section of the App, any guest can create an invite for other guests. If the browser supports a native share function, we will use and trigger that.

My Party - section

An example my party section. Colors may differ based on your branding settings. The MyParty section is disabled in the Public Views.

Share display options can be:

Native Share

This is available on the majority of the platforms. Full browser compatiablity can be found here. (https://developer.mozilla.org/en-US/docs/Web/API/Navigator/share#browser_compatibility).

Example on Safari - Dekstop

Browser Share

If the browser doesn't allow a native share functionality. We will throw the fallback modal from which the user can share the invite automatically.

Example.

Invite Statusses

Invites can have various statusses. See a list of statusses and their descriptions below:

Status	Description
Pending	The invite hasn't been used yet.
Accepted	The invite has been used at least one time
Cancelled	The invite has been cancelled or removed

It can occur that a reservation has only pending invites and users. This happens, when the user has manually searched for their reservation based on a confirmation code, stay date or last name.

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Frequently Asked Questions:

Are invites automatically generated by the integrations?

Yes, if the guest details are known, the invites are automatically generated by most of the integrations. One major exception is the iCal integration. This integration, just creates the reservation and sends you an email to remind you to copy over the guest details.

Are invites automatically removed?

No, at the moment we keep all the invites. You have the option to manually remove an invite.

Can invites be localized?

Yes, within the translations section of the Admin, you can add translations for your invitation touchpoint.