Experiences
Experiences are a powerfull tool allowing you to showcase and upsell experiences, activities and upsells. Create a curated list of experiences to provide the best experience.
Last updated
Experiences are a powerfull tool allowing you to showcase and upsell experiences, activities and upsells. Create a curated list of experiences to provide the best experience.
Last updated
Within Holidayhero, we separated various types of content. With experiences, we focus on things guests can book, request, or visit. Property owners can create their own experiences and build their curated lists.
Within HolidayHero, experiences are split up into various categories. See the categories below:
🏰 Attractions
Attractions are places a guest can visit, mostly paid. Such as amusement parks, cinema's, museum's etc
🏖️ Beaches
Beaches, lakes etc.
🍔 Food & Drink
A place where the guest can enjoy food and drinks, such as bars, bistro's and restaurants.
💆🏼 Healthcare
Local healthcare locations, such as hospitals, doctors and clinics, pharmacies etc
📍 Local Amenities
Places a guest can visit and purchase items, such as shops, supermarkets, malls etc
🪩 Nightlife
Places a guest can enjoy during the evening, bars, disco's, clubs, bowling alley's etc.
🏄🏻 Tours & Activities
Places or tours guests can book, diving, surfing, city walks, tours etc.
Anything that the guest can purchase
⭐ Other
Anything that doesn't fit another category.
We are working on a update where operators can create their own categories and collections. Making it easier to seperate experiences based on local knowledge.
When creating an experience, you can choose from a default set of upsells or create your own experience. Follow the guides below:
An experience consists of a name, nickname, category, summary, content, website, email, phone, address, button, images , documents
Name
The experience's name will be used as a title on the home page and in the experience block of the touchpoints.
Nickname
An internal reference of the experience is used internally to idenitfy a specific experience.
Category
Summary
A summary is used in the touchpoints, and chat features. If the experience is an upsell, it will be used in the checkout.
Content
The content of the experience. Limited formatting is allowed.
Images
Images are displayed at the bottom of the experiences. As a gallery, clickable to enlarge.
Documents
Documents such as manuals, references, options, etc., can be added to extend the content.
Website
An url to a website of the experience
Email
A email to contact the experience
Phone
A phone to contact the experience
Address
The location of the experience
Button
An experience can have three types of call to action.
Link to external page - the button will have a link and open a new browser page.
Show request form - shows the request form; submitted requests end up in the inquiries to be reviewed.
Products Overview - shows all the connected upsell products. Once purchased, the request will end up as an inquiry.
Once a product has been added the Call-to-action will automatically switch to products.
Each upsell with connected products will have price label underneath the upsell. See the example below.
If you wish to alter this price label, feel free to do so in the pricing section of the experience page. There are use cases where you have tiny products, such as a bottle of water, that will affect the item as a whole.
The use of metafields is allowed in the name, summary, and the content.
If metafields are used and the experience is shown through the public section. For reservation-connected meta fields, it will default to its' default value.
Upsells
The corresponding .
Based on the type of experience, this button can either lead to a form or to the products pages. See the section below
