> For the complete documentation index, see [llms.txt](https://support.holidayhero.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.holidayhero.com/the-basics/workspace/general.md).

# General

***

### General <a href="#general" id="general"></a>

The **General** tab holds the identity of the workspace.

<figure><img src="/files/l7uIKdbTyjE2eJ1XaYHU" alt=""><figcaption></figcaption></figure>

<table><thead><tr><th width="154.01953125">Field</th><th width="112.9453125">Editable</th><th>Description</th></tr></thead><tbody><tr><td><strong>Name</strong></td><td>✅</td><td>The name of the workspace, shown in the admin panel.</td></tr><tr><td><strong>Workspace ID</strong></td><td>❌</td><td>A read-only identifier. Use the copy icon when support asks for it.</td></tr><tr><td><strong>Organization ID</strong></td><td>❌</td><td>A read-only identifier for the organization the workspace belongs to.</td></tr><tr><td><strong>Logo</strong></td><td>✅</td><td>An image for the workspace. It is only shown in the back office — guests never see it.</td></tr></tbody></table>

Click **Save** at the bottom of the page to apply your changes.

***

### Languages / Locale

<figure><img src="/files/4e8TFQr5O0wR7wo8G5Ko" alt=""><figcaption></figcaption></figure>

Languages decide which locales you can write guest-facing content in — message templates, guidebooks, experiences and so on.

* One language is the **Primary** language. It cannot be disabled or removed.
* Use the toggle to activate or deactivate a language without losing its content.
* Use the 🗑 icon to remove a language entirely.

To add one, click **Add language** and pick a locale from the list. Locales already in use are disabled in the dropdown.

{% hint style="info" %}
Removing a language **erases all the content associated with it**. Deactivating it with the toggle is the reversible option.
{% endhint %}

{% hint style="info" %}
Your plan includes a fixed number of languages. Once you have used them all, the dialog offers a **Talk to sales** button instead of the locale picker.&#x20;
{% endhint %}

**Primary Language -** it is impossible to change or delete your primary language. If you want to change the primary language, you can contact our customer support team.&#x20;

**Available Languages**

We have translated our applications to match the majority of languages. Please find an overview of the translations available for each application below.&#x20;

| Language       | Guest App | Admin |
| -------------- | --------- | ----- |
| 🇬🇧 English   | ✅         | ✅     |
| 🇳🇱 Dutch     | ✅         | ✅     |
| 🇫🇷 French    | ✅         | `n/a` |
| 🇩🇪 German    | ✅         | `n/a` |
| 🇮🇹 Italian   | ✅         | `n/a` |
| 🇪🇸 Spanish   | ✅         | `n/a` |
| 🇵🇹 Portugese | ✅         | `n/a` |

<details>

<summary>How to add an additional language?</summary>

![](/files/RPP3iAl6SYU2ENtF9HHB)

1. Go to workspaces&#x20;
2. Ensure that your are on the General tab.&#x20;
3. Scroll to the languages section
4. Underneath the active languages click the `Add Language` and select one of available languages

</details>

<details>

<summary>How to enable / disable a language?</summary>

Once you have added a language, you are able to enabel or disable it.&#x20;

1. Go to workspaces&#x20;
2. Ensure that your are on the General tab.&#x20;
3. Scroll to the languages section
4. Next to a language your find a toggle. Enable or disable the toggle to activate or deactivate the language.&#x20;
5. Don't forget to save your changes at the bottom of the page.&#x20;

</details>

***

#### Payment providers <a href="#payment-providers" id="payment-providers"></a>

Payment providers process the payments for upsells and experiences. If none are connected you see an empty state prompting you to add one; otherwise each provider is listed with its nickname, carrier and an **Active** or **Disabled** badge.

Click **Add payment provider** to connect another one.

{% hint style="info" %}
&#x20;A provider can ask for more information before it can keep processing payments — Stripe does this regularly. When that happens an **Additional Information Required** banner appears on the provider with a **Provide Info** button. Act on it, or you risk losing access to your payments.
{% endhint %}

#### Settings <a href="#settings" id="settings"></a>

The **Settings** tab holds the supplier-facing configuration. See Settings.