General
A workspace has a set of general settings: name, languages, operators, and payment providers. You can manage them from a central place.
General
The General tab holds the identity of the workspace.
Name
✅
The name of the workspace, shown in the admin panel.
Workspace ID
❌
A read-only identifier. Use the copy icon when support asks for it.
Organization ID
❌
A read-only identifier for the organization the workspace belongs to.
Logo
✅
An image for the workspace. It is only shown in the back office — guests never see it.
Click Save at the bottom of the page to apply your changes.
Languages / Locale
Languages decide which locales you can write guest-facing content in — message templates, guidebooks, experiences and so on.
One language is the Primary language. It cannot be disabled or removed.
Use the toggle to activate or deactivate a language without losing its content.
Use the 🗑 icon to remove a language entirely.
To add one, click Add language and pick a locale from the list. Locales already in use are disabled in the dropdown.
Removing a language erases all the content associated with it. Deactivating it with the toggle is the reversible option.
Your plan includes a fixed number of languages. Once you have used them all, the dialog offers a Talk to sales button instead of the locale picker.
Primary Language - it is impossible to change or delete your primary language. If you want to change the primary language, you can contact our customer support team.
Available Languages
We have translated our applications to match the majority of languages. Please find an overview of the translations available for each application below.
🇬🇧 English
✅
✅
🇳🇱 Dutch
✅
✅
🇫🇷 French
✅
n/a
🇩🇪 German
✅
n/a
🇮🇹 Italian
✅
n/a
🇪🇸 Spanish
✅
n/a
🇵🇹 Portugese
✅
n/a
How to add an additional language?
Go to workspaces
Ensure that your are on the General tab.
Scroll to the languages section
Underneath the active languages click the
Add Languageand select one of available languages
How to enable / disable a language?
Once you have added a language, you are able to enabel or disable it.
Go to workspaces
Ensure that your are on the General tab.
Scroll to the languages section
Next to a language your find a toggle. Enable or disable the toggle to activate or deactivate the language.
Don't forget to save your changes at the bottom of the page.
Payment providers
Payment providers process the payments for upsells and experiences. If none are connected you see an empty state prompting you to add one; otherwise each provider is listed with its nickname, carrier and an Active or Disabled badge.
Click Add payment provider to connect another one.
A provider can ask for more information before it can keep processing payments — Stripe does this regularly. When that happens an Additional Information Required banner appears on the provider with a Provide Info button. Act on it, or you risk losing access to your payments.
Settings
The Settings tab holds the supplier-facing configuration. See Settings.
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