For the complete documentation index, see llms.txt. This page is also available as Markdown.

Workspace

A workspace is an isolated part of an organization that holds all the information limited and restricted to that workspace.

What is a workspace?

A workspace is your property management environment in HolidayHero — it holds your listings, reservations, guests, brands and everyone who works on them. Every operator signs in to a workspace, and everything you do in the admin panel happens inside one.

A workspace belongs to an organization. An organization can hold several workspaces, and it is the organization that carries the subscription and receives the invoices.

The Workspace section in the sidebar groups everything that configures the workspace itself:

Page
What it is for

Workspace

Name, logo, languages and payment providers (this page), plus the Settings tab.

Operators

The people who can sign in and what they are allowed to do.

Metafields

Custom fields you add to listings and reservations.

Brands

The look and feel guests see.

Subscription

Your plan, billing details and invoices.

Access to workspaces

When signing up, we will connect your operator account automatically with your newly created workspace. When logging in, you will be pormpted to select a workspace to which you want to sign in. Same goes for every integration you want to install.

In case you run into login issues, please visit, https://accounts.holidayhero.com and select a workspace from there.

Workspace switching

In case you as an operator have access to multiple workspaces, you can switch workspaces by clicking on one of the two options:

  1. Menu Switch

Click on the name of the workspace right under the HolidayHero Logo

  1. Account Switch

At the top right, click your name, and then click Switch workspace.

In both cases this will lead you to the workspace switcher.


Frequently Asked Questions

Can I create multiple workspaces?

Yes, as an operator you can create multiple workspaces. If workspaces need to be merged in different organizations, please reach out to support.

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