Workspace
A workspace is an isolated part of an organization that holds all the information limited and restricted to that workspace.
What is a workspace?
A workspace is your property management environment in HolidayHero — it holds your listings, reservations, guests, brands and everyone who works on them. Every operator signs in to a workspace, and everything you do in the admin panel happens inside one.
A workspace belongs to an organization. An organization can hold several workspaces, and it is the organization that carries the subscription and receives the invoices.
The Workspace section in the sidebar groups everything that configures the workspace itself:
Workspace
Name, logo, languages and payment providers (this page), plus the Settings tab.
Operators
The people who can sign in and what they are allowed to do.
Metafields
Custom fields you add to listings and reservations.
Brands
The look and feel guests see.
Subscription
Your plan, billing details and invoices.
Access to workspaces
When signing up, we will connect your operator account automatically with your newly created workspace. When logging in, you will be pormpted to select a workspace to which you want to sign in. Same goes for every integration you want to install.
In case you run into login issues, please visit, https://accounts.holidayhero.com and select a workspace from there.
Workspace switching
In case you as an operator have access to multiple workspaces, you can switch workspaces by clicking on one of the two options:
Menu Switch
Click on the name of the workspace right under the HolidayHero Logo
Account Switch
At the top right, click your name, and then click Switch workspace.
In both cases this will lead you to the workspace switcher.
Frequently Asked Questions
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