Subscription

Your HolidayHero starts with a Trial subscription, after which you can choose between Yearly or Monthly billing.

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Subscription

Within HolidayHero, we like to keep things simple. Whether you have a Trial, Monthly, or Yearly subscription, you have access to all features. The differences are pricing and payment cycle.

	Trial	Monthly	Yearly
Listings	5 max	Unlimited	Unlimited
Listing Price	free	€6,50 per month*	€5,25 per month*
Period	14 days	n/a	n/a
SMS Price	free	€0,12 per SMS	€0,10 per SMS
WhatsApp	free	€0,15 per SMS	€0,14 per SMS

* - Pricing may differ based on custom features and integrations

Prices may differ based on the amount of listings. Contact our sales team for a custom inquiry.

Workspace vs. Organization

At HolidayHero, a subscription is tied to an organization. An organization can have multiple workspaces, and the maximum number of listings is counted across all workspaces within an organization.

Subscription Details

In the Workspaces > Subscription, section you will be able to find all the details about your current subscription.

An explanation of the components:

Component
Type	Trial -> You are in a trial subscription Monthly -> You have an monthly subscription Yearly -> You have an yearly subscription
Status	Active, Exit, Expired, Payment Failure, Pending
Renews At	The date your subscription will be renewed.
Max Listings	The maximum amount of current subscription allows. You can always increase this amount
Max Locales	The amount of locales your subscription allows. If are you in need of more locales, please contact [e-mail].
Payment Fee	The transaction fee that HolidayHero keeps on all transactions made through the HolidayHero platform. This includes the payment processing fees.

Payment processing fees are not applied to the booking itself; they are only used to the upsells and services that are sold through the HolidayHero platform.

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Frequently Asked Questions

Can I enable auto-upgrade?

Yes, once you have reached your listing subscription limit, you will be asked if we should create a new listing in your subscription. You will be pro-rated immediately until the end of the existing billing cycle.

We can even speed this up. If you don't want to be bothered by the message and always want to upgrade your subscription automatically, enable the Auto Upgrade feature in subscriptions.

I've received an invoice while I'm on yearly subscription?

This is possible because you have been using consumable items. Consumable items are SMS messages and Whatsapp Conversations. These are billed on a monthly basis.