# Subscription

***

### **Subscription**

Within HolidayHero, we like to keep things simple. Whether you have a Trial, Monthly, or Yearly subscription, you have access to all features. The differences are pricing and payment cycle.

|               | Trial   | Monthly            | Yearly             |
| ------------- | ------- | ------------------ | ------------------ |
| Listings      | 5 max   | Unlimited          | Unlimited          |
| Listing Price | `free`  | `€6,50 per month*` | `€5,25 per month*` |
| Period        | 14 days | `n/a`              | `n/a`              |
| SMS Price     | `free`  | `€0,12 per SMS`    | `€0,10 per SMS`    |
| WhatsApp      | `free`  | `€0,15 per SMS`    | `€0,14 per SMS`    |

`*` - Pricing may differ based on custom features and integrations

{% hint style="info" %}
Prices may differ based on the amount of listings. Contact our [sales team](mailto:sales@holidayhero.com) for a custom inquiry. 
{% endhint %}

### Workspace vs. Organization

At HolidayHero, a subscription is tied to an organization. An organization can have multiple workspaces, and the maximum number of listings is counted across all workspaces within an organization.

### Subscription Details

In the `Workspaces > Subscription`, section you will be able to find all the details about your current subscription. 

<figure><img src="/files/YRVSZEhYA8J7NRSnf9HV" alt=""><figcaption></figcaption></figure>

An explanation of the components:

<table><thead><tr><th width="193">Component</th><th></th></tr></thead><tbody><tr><td><code>Type</code></td><td>Trial -> You are in a trial subscription<br>Monthly -> You have an monthly subscription<br>Yearly -> You have an yearly subscription</td></tr><tr><td><code>Status</code></td><td>Active, Exit, Expired, Payment Failure, Pending</td></tr><tr><td><code>Renews At</code></td><td>The date your subscription will be renewed. </td></tr><tr><td><code>Max Listings</code></td><td>The maximum amount of current subscription allows. You can always increase this amount</td></tr><tr><td><code>Max Locales</code></td><td>The amount of locales your subscription allows. If are you in need of more locales, please contact <a href="mailto:sales@holidayhero.com">sales@holidayhero.com.</a> </td></tr><tr><td><code>Payment Fee</code></td><td>The transaction fee that HolidayHero keeps on all transactions made through the HolidayHero platform. This includes the payment processing fees. </td></tr></tbody></table>

{% hint style="info" %}
Payment processing fees are not applied to the booking itself; they are only used to the upsells and services that are sold through the HolidayHero platform.
{% endhint %}

***

### Frequently Asked Questions

<details>

<summary>Can I enable auto-upgrade? </summary>

Yes, once you have reached your listing subscription limit, you will be asked if we should create a new listing in your subscription. You will be pro-rated immediately until the end of the existing billing cycle. &#x20;

We can even speed this up. If you don't want to be bothered by the message and always want to upgrade your subscription automatically, enable the Auto Upgrade feature in subscriptions.&#x20;

![](/files/cFhkqa0CPshz4yIiGS8y)

</details>

<details>

<summary>I've received an invoice while I'm on yearly subscription? </summary>

This is possible because you have been using consumable items. Consumable items are SMS messages and Whatsapp Conversations. These are billed on a monthly basis.

</details>


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