Onboarding
With our simple and fast onboarding it is easy to improve your guest experience.
he time you have reached the onboarding section, you should have created your first listing and reservation. If not, please read the Getting Started guide.
Onboarding Wizard
Our onboarding Wizard helps you to guide through 5 easy steps to get you started as fast as possible.

Onboarding Steps
Following to following 5 steps to get started with all the basic features of HolidayHero.
Create your first listing
Once you have created your account, you should have created your first listing. If that is not the case, you can start the creation of a listing through this wizard. Our onboarding wizard, works the fastest if you have your property listed on one of these platforms; Airbnb.com, Booking.com or Tripadvisor.
In the wizard click on
Create your first listing
Choose whether you want to import listing through an existign platform or manually want to create it.
Follow the steps in the listing creation to finalize your listing.
Create your first reservation
Once a listing is created through the wizard, it should automatically create a reservation as well. Our listings have a public url and a reservation based URL.
If no reservation has been created follow these steps.
In the wizard click on
Create a reservation
Select the listing you want to create a reservation for.
Select the check-in and check-out dates
Provide the booker details
Provide the guest amounts
Save the reservation.
Based on this information we will create the reservation with an invite attached to it.
Connect a Property Management System
Don't want the hasstle of manually creating reservations? Start by connecting a Property Management System. The majority of the larger PMS'es is integrated and ready to use. In case you are missing an integration, feel free to reach out to [email protected]
If you have an PMS, follow these steps:
Either select an PMS from the wizard overview, is the PMS not listed there, click
Integrations
in the left menuClick on the desired integration.
You will be redirected to an Authentication screen, login with your same details to install the PMS integration.
Completed the settings of the integration.
Connect your stripe account
With our propiatary upsells you will be able to generate more revenue. In order to start accepting payments, connect your stripe account.
Click on
Connect Stripe
and login with your Stripe account.Don't have a stripe account? No worries, creating a stripe account is easy, just follow the steps.
Once completed, you will be redirected to our backoffice.
Connect your smart devices
Does your property have any smart devices and want to give control to your guests? Follow the steps of partners to setup the integrations.
Select an integration from the list.
Click on the desired integration.
You will be redirected to an Authentication screen, login with your same details to install the PMS integration.
Completed the settings of the integration.
Congratulations! Your guest experiences has just become a lot better.
Ready to go one step further?
HolidayHero is fully customizable. Follow these guides to further personalize / adjust your guest experience.
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