# Onboarding

he time you have reached the onboarding section, you should have created your first listing and reservation. If not, please read the [Getting Started](https://support.holidayhero.com/getting-started) guide. 

***

### **Onboarding Wizard**

Our onboarding Wizard helps you to guide through 5 easy steps to get you started as fast as possible. 

<figure><img src="https://3950018645-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbWWiwAsWOs8WeAQ2KJS3%2Fuploads%2Fo75zeaqU6VhUcre35L2h%2FXnapper-2024-11-28-11.37.08.png?alt=media&#x26;token=c9526fb7-23fa-4ce5-9d4d-14f1dcccd33f" alt=""><figcaption><p>Our onboarding wizard. </p></figcaption></figure>

{% hint style="info" %}
If the onboarding is no longer visible on your dashboard, contact our support team to re-activate it for you.&#x20;
{% endhint %}

***

### Onboarding Steps

Following to following 5 steps to get started with all the basic features of HolidayHero.&#x20;

{% stepper %}
{% step %}

### Create your first listing

Once you have created your account, you should have created your first listing. If that is not the case, you can start the creation of a listing through this wizard. Our onboarding wizard, works the fastest if you have your property listed on one of these platforms; Airbnb.com, Booking.com or Tripadvisor.&#x20;

1. In the wizard click on `Create your first listing`&#x20;
2. Choose whether you want to import listing through an existign platform or manually want to create it.&#x20;
3. Follow the steps in the listing creation to finalize your listing.&#x20;
   {% endstep %}

{% step %}

### Create your first reservation

Once a listing is created through the wizard, it should automatically create a reservation as well. Our listings have a public url and a reservation based URL.&#x20;

If no reservation has been created follow these steps.&#x20;

1. In the wizard click on `Create a reservation`&#x20;
2. Select the listing you want to create a reservation for.&#x20;
3. Select the check-in and check-out dates
4. Provide the booker details
5. Provide the guest amounts
6. Save the reservation.&#x20;

Based on this information we will create the [reservation](https://support.holidayhero.com/the-basics/reservations) with an [invite](https://support.holidayhero.com/the-basics/reservations/invites) attached to it.&#x20;
{% endstep %}

{% step %}

### Connect a Property Management System

Don't want the hasstle of manually creating reservations? Start by connecting a Property Management System. The majority of the larger PMS'es is integrated and ready to use. In case you are missing an integration, feel free to reach out to <support@holidayhero.com>

If you have an PMS, follow these steps:&#x20;

1. Either select an PMS from the wizard overview, is the PMS not listed there, click `Integrations` in the left menu
2. Click on the desired integration.&#x20;
3. You will be redirected to an Authentication screen, login with your same details to install the PMS integration.&#x20;
4. Completed the settings of the integration.&#x20;
   {% endstep %}

{% step %}

### Connect your stripe account

With our propiatary upsells you will be able to generate more revenue. In order to start accepting payments, connect your stripe account.&#x20;

1. Click on `Connect Stripe`and login with your Stripe account.&#x20;
   1. Don't have a stripe account? No worries, creating a stripe account is easy, just follow the steps.&#x20;
2. Once completed, you will be redirected to our backoffice.&#x20;
   {% endstep %}

{% step %}

### Connect your smart devices

Does your property have any smart devices and want to give control to your guests? Follow the steps of partners to setup the integrations.&#x20;

1. Select an integration from the list.&#x20;
2. Click on the desired integration.&#x20;
3. You will be redirected to an Authentication screen, login with your same details to install the PMS integration.&#x20;
4. Completed the settings of the integration.&#x20;
   {% endstep %}
   {% endstepper %}

Congratulations! Your guest experiences has just become a lot better.&#x20;

***

### Ready to go one step further?&#x20;

HolidayHero is fully customizable. Follow these guides to further personalize / adjust your guest experience.&#x20;

<table data-view="cards"><thead><tr><th></th><th></th><th></th><th></th><th data-hidden data-card-cover data-type="files"></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Adjust the branding</strong></td><td></td><td></td><td></td><td><a href="https://3950018645-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbWWiwAsWOs8WeAQ2KJS3%2Fuploads%2FC0DKOvDlGoUIGnUFbrFG%2Fbranding-min.png?alt=media&#x26;token=f1c6cf57-e4b5-4683-95d3-5a4c1ddd9f71">branding-min.png</a></td><td><a href="../guides/adjust-the-branding">adjust-the-branding</a></td></tr><tr><td><strong>Effectively use Touchpoints</strong></td><td></td><td></td><td></td><td><a href="https://3950018645-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbWWiwAsWOs8WeAQ2KJS3%2Fuploads%2FDB4cYHQWOGR0K76yfjKV%2Ftouchpoints-resized-min.png?alt=media&#x26;token=0f10bbf4-a621-494c-bdb5-24a0f06682aa">touchpoints-resized-min.png</a></td><td><a href="../guides/effectively-use-touchpoints">effectively-use-touchpoints</a></td></tr><tr><td><strong>Power of Metafields</strong></td><td></td><td></td><td></td><td><a href="https://3950018645-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbWWiwAsWOs8WeAQ2KJS3%2Fuploads%2FP24Nhun636yWzDyFL9es%2Fmetafields-resized-min.png?alt=media&#x26;token=69954ca8-249d-4d24-afe4-a18e7a097f48">metafields-resized-min.png</a></td><td><a href="../guides/power-of-metafields">power-of-metafields</a></td></tr><tr><td><strong>Translate your content</strong></td><td></td><td></td><td></td><td><a href="https://3950018645-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbWWiwAsWOs8WeAQ2KJS3%2Fuploads%2F9vvWTIu9wOYSXfkQaNMz%2Ftranslations-resized-min.png?alt=media&#x26;token=9869a6cf-95fe-41a9-b6e0-3797e0c5308e">translations-resized-min.png</a></td><td><a href="../guides/translate-your-content">translate-your-content</a></td></tr><tr><td><strong>Invite Suppliers</strong></td><td></td><td></td><td></td><td><a href="https://3950018645-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbWWiwAsWOs8WeAQ2KJS3%2Fuploads%2FIlzqJVb4lvSUnhNbF5My%2Fsupplier-portal-resized-min.png?alt=media&#x26;token=c2c815e7-3086-4d1c-819a-3a858e1746e1">supplier-portal-resized-min.png</a></td><td><a href="../guides/invite-suppliers">invite-suppliers</a></td></tr></tbody></table>