Onboarding
With our simple and fast onboarding it is easy to improve your guest experience.
Last updated
With our simple and fast onboarding it is easy to improve your guest experience.
Last updated
he time you have reached the onboarding section, you should have created your first listing and reservation. If not, please read the Getting Started guide.
Our onboarding Wizard helps you to guide through 5 easy steps to get you started as fast as possible.
If the onboarding is no longer visible on your dashboard, contact our support team to re-activate it for you.
Following to following 5 steps to get started with all the basic features of HolidayHero.
Once you have created your account, you should have created your first listing. If that is not the case, you can start the creation of a listing through this wizard. Our onboarding wizard, works the fastest if you have your property listed on one of these platforms; Airbnb.com, Booking.com or Tripadvisor.
In the wizard click on Create your first listing
Choose whether you want to import listing through an existign platform or manually want to create it.
Follow the steps in the listing creation to finalize your listing.
Once a listing is created through the wizard, it should automatically create a reservation as well. Our listings have a public url and a reservation based URL.
If no reservation has been created follow these steps.
In the wizard click on Create a reservation
Select the listing you want to create a reservation for.
Select the check-in and check-out dates
Provide the booker details
Provide the guest amounts
Save the reservation.
Based on this information we will create the reservation with an invite attached to it.
Don't want the hasstle of manually creating reservations? Start by connecting a Property Management System. The majority of the larger PMS'es is integrated and ready to use. In case you are missing an integration, feel free to reach out to support@holidayhero.com
If you have an PMS, follow these steps:
Either select an PMS from the wizard overview, is the PMS not listed there, click Integrations in the left menu
Click on the desired integration.
You will be redirected to an Authentication screen, login with your same details to install the PMS integration.
Completed the settings of the integration.
With our propiatary upsells you will be able to generate more revenue. In order to start accepting payments, connect your stripe account.
Click on Connect Stripeand login with your Stripe account.
Don't have a stripe account? No worries, creating a stripe account is easy, just follow the steps.
Once completed, you will be redirected to our backoffice.
Does your property have any smart devices and want to give control to your guests? Follow the steps of partners to setup the integrations.
Select an integration from the list.
Click on the desired integration.
You will be redirected to an Authentication screen, login with your same details to install the PMS integration.
Completed the settings of the integration.
Congratulations! Your guest experiences has just become a lot better.
HolidayHero is fully customizable. Follow these guides to further personalize / adjust your guest experience.
