Billing

Details of the billing process and details.

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Billing Details

At the Workspaces > Billing , you can adjust your billing details.

Workspaces vs Organizations

At HolidayHero, a subscription is tied to an organization. An organization can have multiple workspaces. The maximum number of listings is counted across all workspaces within an organization.

Organization Details

Within the organization details, you can adjust your organization name and address.

Mandates

Our billing system is based on automated payments. We will automatically create, invoice, and bill your account. For this, we need mandates.

Once you have created your subscription, we will ask you to create a first mandate. That mandate will be used for billing.

VAT / Tax Calculation

We will be able to calculate your applicable taxes based on your location and whether you are a business or not. If you have a question about the taxes we have invoiced you for, reach out to [email protected].

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Frequently Asked Questions

Can I receive an automated billing email?

Yes, provide an email address in the billing field, and we will automatically send any invoice to that address.