Public Guest App

Each listing in HolidayHero comes with a dedicated link. A link can be shared with any guest at any moment in the guest journey. No restrictions on reservation, no need for guest details.

What it is the Public Guest App?

Public Stage within Reservation Stages

How can I access the Public Guest App?

Each listing has its unique URL. This URL can be shared as the public guest app URL. To find the URL. Follow the following steps:

1. Click on listings in the left menu

2. Click on the desired listing

3. Click on the Links (Sub-menu / Tab)

Two links will be displayed; more about them here. Use the subdomain for all your email and scheduled messages. Use the short URL for any SMS, WhatsApp, or social media communication.

Reservation Stages

Like other stages, the public reservation stage has visibility settings that determine what is visible and what isn't. You can control the visibility of the sections through the reservation stages.

Metafields and Public Reservation Stage

With HolidayHero have the option to use meta fields throughout the guest experience. Metafields are variable fields whose content can be adjusted based on the connected listing or reservation. See how these behave in the public reservation stage.

Object
Listing	✅ - Will be displayed and overwritten based on the listing meta fields.
Reservation	🚫 - Not available in public stage. The meta field default value will be used.

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Frequently Asked Questions

Can I determine what is visibile in the public guest app?

Yes, as the public guest app is part of the reservation stages it has the same working. You can sort, hide or create sections within this stage of the reservation.

Can I disable the public guest app?

Yes and now, you can disable all the sections, then only the header will be visible.