Bold

Bold Smart Locks offer an innovative, keyless solution for managing guest access in vacation rentals, allowing property managers to grant secure, automated entry without the need for physical keys. By providing unique access codes for each reservation, Bold simplifies the check-in process, enhances security, and minimizes administrative overhead, creating a smooth, secure experience for both guests and hosts. Learn more about bringing effortless access to your properties at boldsmartlock.com.

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Categories

Smart Devices

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Guides

How to integrate with Bold Smart Locks?

In HolidayHero

1. Login to HolidayHero and go to integrations

2. Select the bold App or click here

3. Install the HolidayHero Bold App

4. Click the Settings Tab

5. Click connect.

How to connect Bold Smart Locks?

Ensure that the Bold App is installed on your desired HolidayHero Workspace

1. Go to the Bold Integration or click here

2. Ensure that the your Bold account is connected

3. Click Smart Devices Tab

   1. Note: If bold is not properly connected, you will be redirected to the Settings page.

4. Per device click the "Connect" button to sync create it in your workspace

How to attach Bold Smart Lock with a listing?

Ensure that the Bold App is installed and you have connected one lock

1. Go to the HolidayHero Admin

2. Select Smart Devices from the menu (or click here)

3. Select the device you want to attach to a listing

1. Click view

2. Go to the Listings tab

1. Select the listings you want this device to be attached to.

2. Click Save

How would guests unlock the lock?

The Bold Portal will create a temporary user with limited access for each guest within a reservation.

If the user has been manually removed from the portal, this will cause issues with user trying to unlock the lock within the HolidayHero app.

App

1. After the user has connected the reservation, the user will have access to the app.

2. Depending on your reservation stages settings, the user will be able to see the locks within the Smart Devices Section.

1. In the guest app, you can see the locks.

2. Once click a seperate window in app will be shown like this

1. A spinner will be shown till the lock has been unlocked.

How do you extend / limit access before check-in and after check-out?

By default we use an window of 1 hour prior to the check-in time and 1 hour after the check-out time. In case you want to adjust these timings:

1. Go to the Bold integration

2. Go to the settings tab:

3. Adjust timing settings

4. Click save

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Developer Notes

Permissions

Each integration has it's own set of persmissions. Please find below what this integration will be able to do.

Permission	Description
reservation.create	The integration will be able to create reservations.
reservation.update	The integration will be able to update reservations.
smart_device.create	The integration will be able to create smart devices
smart_device.update	The integration will be able to update smart devices
smart_device.delete	The integration will be able to delete smart devices
smart_device_log.create	The integration will be able to create smart device logs

Webhooks

Permission	Description
listing.deleted	The integration detects when a listing has been removed and will remove the corresponding matched listings.
reservation.created	The integration will detected when a user is created and connected to a reservation. The user information will be synced back into Bookingmood as a contact.
user.updated	The integration will detect when a user is updated and sync any of the updates to the corresponding contact in Bookingmood.
user.deleted	The integration will detect when a user is removed/detached from a reservation. The corresponding contact in Bookingmood will be updated