HolidayHero | Support
Create AccountLogin
  • Getting Started
    • Welcome
    • Getting Started
    • Onboarding
    • Glossary
  • Guides
    • Adjust the Branding
    • Effectively use Touchpoints
    • Power of Metafields
    • Translate your content
    • Invite Suppliers
    • Customize Guest Journey
    • Public Guest App
      • Airbnb Scheduled Messages
      • Booking.com Template Scheduler
    • Ses Hospedajes
  • The Basics
    • Dashboard
    • Inquiries
    • Commissions
    • Reservations
      • Invites
      • Users
      • Check-ins
      • Metafields
      • Documents
      • Touchpoints
      • Guest Journey
    • Listings
      • Announcements
      • Amenities
      • Experiences
      • Guidebooks
      • Sections
      • Documents
      • Metafields
      • Settings
      • Links
    • Announcements
    • Documents
    • Guidebooks
      • Guest App
      • Documents
    • App Users
    • Amenities
      • Guest App
      • Documents
    • Smart Devices
      • Guest App
    • Experiences
      • Guest App
      • Products
      • Listings
      • Touchpoints
      • Documents
    • Brands
      • Appearance
      • Check-in
      • Reservation Stages
      • Public Guest App
    • Suppliers
      • Supplier Portal
    • Touchpoints
      • Emails
      • SMS
      • Whatsapp
      • Booking.com Emails
    • Translations
    • Metafields
    • Workspace
      • General
      • Subscription
      • Billing
      • Invoices
  • Integrations
    • PMS Platforms
      • 365 Villas
      • Bookingplanner
      • Bookingmood
      • ChaletManager
      • ClockPMS
      • Eviivo
      • Hostaway
      • HostHub
      • iCal
      • Lodgify
      • Octorate
      • RoomRaccoon
      • MEWS
      • Beds24
      • Hostify
      • MyTourist
    • Smart Devices
      • Bold
    • Guest Registration
      • Ses Hospedajes (Guardia Civil)
  • Supplier Portal
    • Inquiries
    • Details
Powered by GitBook
On this page
  • What are guidebooks?
  • Branding
  • Frequently Asked Questions
  1. The Basics

Guidebooks

Sometimes text is just enough. With guidebooks you can provide instructions and large pieces of text.

PreviousDocumentsNextGuest App

Last updated 4 months ago


What are guidebooks?

Guidebooks are pages with information containing text and an image gallery. They are commonly used for instructions, terms/conditions, policies, etc. You can generate guidebooks automatically during the onboarding flow.

In general, guidebooks are connected to the listing or the rental company.

Guidebook structure

A guidebook consists of a name, nickname, summary , content, images and/ or documents.

Name

The guidebook's name will be used as a title on the home page and in the guidebook block of the touchpoints.

Nickname

An internal reference of the guidebook is used internally to identify a specific guidebook.

Summary

A summA summary is used in touchpoints to describe the guidebook in a summary.

Content

The content of the guidebook.

Images

Images are displayed at the bottom of the guidebooks. As a gallery, clickable to enlarge

Documents

Documents such as manuals, references, options, etc., can be added to extend the content.

Metafields

The use of is allowed in the name, summary, and the content.

If metafields are used and the guidebook is shown through the public section. For reservation-connected meta fields, it will default to its' default value.

#
Description

1

The guidebook title

2

Contact host button, this will open a modal / popup with the details of the host.

3

The content of the guidebook.

4

If any, the attached documents. If none, section will be hidden

5

If any, the attached images. If none, section will be hidden

Branding

#
Description

1

The title has the on-basecolor

2

The contact host seciton has a base60background color and a on-basecolor.

3

The text has a on-basecolor

4

The section headers have a base20color.


Frequently Asked Questions

How to create an Guidebook?

To create a guidebook, follow these steps:

  1. Click Guidebooks in the menu

  2. Click the Create Guidebookbutton

  3. Provide a guidebook title

  4. Save the guidebook

  5. Continue adding other details about the guidebook, such as images, documents, and content.

Hint: Once created, don't forget to link it existing listing to make it visible for guests.

Can I change the sort order of the guidebooks?

Definitely! We understand the importance of having the correct info at a glance. At the listing level you can adjust the order of the guidebooks.

Can I change the order of the documents?

Yes. Follow these steps:

  1. Click Guidebooks in the menu

  2. Open the corresponding guidebook

  3. Open the documents tab

  4. Drag the desired document to a new position with it's arrows button

  5. Wait for the confirmation.

Can I change the sort order of the images?

Yes, you can, follow these steps to do so:

  1. Click Guidebooks in the menu

  2. Click on the desired guidebook.

  3. Scroll to the image section.

  4. Drag an image to it's new position

  5. Wait for the confirmation.

The branding if the guidebook sections and pages is based on the settings. See a detailed description below:

See

metafields
branding appearance
Listing Guidebooks
Guidebook branding elements