> For the complete documentation index, see [llms.txt](https://support.holidayhero.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.holidayhero.com/the-basics/communication.md). # Communication Communication is the corner-stone of guest experience. In order to ensure you as operator, hotelier and property manager reach the guest at crucial moments, we allow you to communicate through various channels. In essence, all communication is part of a conversation. Meaning, that each channel (SMS, Email, Whatsapp and other integrations), allow you to communication with guests, each message is part of a conversation that is visible in the Inbox. For each channel, you are able to schedule messages at certain moments in time. See the detailed explainations below.
**How to's:** * [Manage your channels](/the-basics/communication/channels.md) * [Manage the message templates ](/the-basics/communication/message-templates.md)