Documents
Uploading a document to an experience lets guests access manuals, instructions, or details directly in the app, enhancing their experience by providing essential information at their fingertips.
What is a document?
Documents can be used to extend information that is available on a resource, such as a Listing, Reservation, Amenity, Guidebook, or Experience. For example, if you have a manual that should be shown as an Amenity, please upload it as a document. Do you have an additional set of house rules that was only available in picture/pdf format? Upload this to a listing.
Experience Document Use Cases
Menu's - when private chef's, cooking classes etc are offered as an upsell. A menu can be uploaded to which guests can refere and decide.
Brochures & Flyers - existing experience might have provided you with an brochure or flyer. These can be added, and prevent typing them over.
Terms & Conditions – Share cancellation policies, refund terms, and liability waivers for specific experiences.
Event Schedules – Provide a PDF program for on-site events, workshops, or seasonal activities.
User Guides & Manuals – Instructions for using rental equipment, such as jet skis, e-bikes, or spa facilities.
Document Limitations
View a list of all limitations below:
Amount of documents per resource
50
File size per document
5 mb
Supported File Types
PNG, JPG, JPEG, WEBP, GIF, PDF
Security
Documents are always securely stored within our CDN. We generate unique download URLs for each document. Each URL has a validity of 2 hours, after which it will expire. A refresh will generate a new URL that allows you to download the document.
Frequently Asked Questions
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