Announcements

Announcements are small cards in the app used to highlight important messages. They help communicate key updates or offers, ensuring guests stay informed throughout their stay.

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What is an announcement?

An announcement is a special card in the app that catches a guest's attention. It consists of a title, nickname, and body. Optionally, you can attach a Call to Action (CTA) to navigate the guest to a specific part of the app or web.

Wifi Annoouncement card example

Meta fields

The use of metafields is allowed in the title, body, and the CTA Url.

If meta fields are used and the announcement is shown through the public section, reservation-connected meta fields will default to their default value.

Announcement Types

To facilitate all kinds of announcements, we have split them up into types. Below is a list of all types and their purposes.

Type	Description
Amenity	It is connected to a specific amenity and guides the guest through a CTA.
Guidebook	It is connected to a specific guidebook and guides the guest through a CTA to that guidebook.
Experience	It is connected to a specific experience and guides the guest through a CTA to that experience.
Native Browser	Guides the guest to an external page. The user is moved outside the app into a natvie browser on the mobile version.
In App Browser	Guides the guest to an external page. The mobile app opens a modal; in the web version, this opens a page within the default browser.
Wifi	This gives the user special information/instructions about the wifi. The CTA button connects the user automatically to the Wifi.
Generic	This generic card displays a title and a body to the guest.

All announcements have an nicknamethis helps you internally identiy what the announcement is for.

Dismissing

It is connected to a specific guidebook and guides the guest through a CTA to that guidebook. Announcements can be dismissed, meaning that certain announcements can be closed by the guest. Each announcement has a dismissable toggle that determines if the guest is able to close the announcement.

Dismissing announcements are only available in non-public reservation stages.

Dismissable announcements

Dismissed announcements cannot be retrieved by the guest and not reinstated by the operator.

Branding

Announcements are colored by the branding setting. To make them stand out, we alter between colors.

Announcement design structure.

#	Description
1	The card it self is a gradient from the base90 color to the card-evenor the card-oddcolor.
2	The dismissable button background is a base30with a base colored icon.
3	The text is the on-base color
4	The CTA has the secondary background color and the on-secondary color.

See the branding appearance for more details on the colors and color variants generation.

Connected Resources

You can connect resources like experiences, guidebooks, and amenities with announcements. Once a resource is deleted, the connected announcement will also be automatically deleted.

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Frequently Asked Questions

How to create an Announcement

To create an announcement, follow the following steps.

1. In the menu click announcements

2. Click Create announcement

3. Selec the announcement type you wish to add

4. Fill in all the details.

   1. If the announcement is connected to a resource (Amenity, Experience, or Guidebook), select the resource by clicking on the Change button.

5. If the announcment has a button attached, provide all the details.

Hint: Don't forget to connect to the announcement to your preferred listings

Why do I only see 10 announcement in the guest app?

Announcements are a powerful way to display important information to guests. In order to not have it lose it's power, we decided to not have an overkill for the guests. Therefore, we allow a maximum of 10 announcements to be displayed on the home page. However, if the guest has dismissed an announcement and there were more than 10 announcements available, upon a refresh, a new announcement will be shown.

Can I change the sortorder of the announcements?

Definitely! We understand the importance of having the correct info at a glance. At the listing level, you can adjust the order of the announcements.

See Listing Announcements