Announcements
Announcements are small cards in the app used to highlight important messages. They help communicate key updates or offers, ensuring guests stay informed throughout their stay.
What is an announcement?
An announcement is a special card in the app that catches a guest's attention. It consists of a title, nickname, and body. Optionally, you can attach a Call to Action (CTA) to navigate the guest to a specific part of the app or web.
Meta fields
The use of metafields is allowed in the title, body, and the CTA Url.
If meta fields are used and the announcement is shown through the public section, reservation-connected meta fields will default to their default value.
Announcement Types
To facilitate all kinds of announcements, we have split them up into types. Below is a list of all types and their purposes.
Amenity
It is connected to a specific amenity and guides the guest through a CTA.
Guidebook
It is connected to a specific guidebook and guides the guest through a CTA to that guidebook.
Experience
It is connected to a specific experience and guides the guest through a CTA to that experience.
Native Browser
Guides the guest to an external page. The user is moved outside the app into a natvie browser on the mobile version.
In App Browser
Guides the guest to an external page. The mobile app opens a modal; in the web version, this opens a page within the default browser.
Wifi
This gives the user special information/instructions about the wifi. The CTA button connects the user automatically to the Wifi.
Generic
This generic card displays a title and a body to the guest.
All announcements have an nicknamethis helps you internally identiy what the announcement is for.
Dismissing
It is connected to a specific guidebook and guides the guest through a CTA to that guidebook. Announcements can be dismissed, meaning that certain announcements can be closed by the guest. Each announcement has a dismissable toggle that determines if the guest is able to close the announcement.
Dismissing announcements are only available in non-public reservation stages.
Dismissed announcements cannot be retrieved by the guest and not reinstated by the operator.
Branding
Announcements are colored by the branding setting. To make them stand out, we alter between colors.
1
The card it self is a gradient from the base90 color to the card-evenor the card-oddcolor.
2
The dismissable button background is a base30with a base colored icon.
3
The text is the on-base color
4
The CTA has the secondary background color and the on-secondary color.
See the branding appearance for more details on the colors and color variants generation.
Connected Resources
You can connect resources like experiences, guidebooks, and amenities with announcements. Once a resource is deleted, the connected announcement will also be automatically deleted.
Frequently Asked Questions
How to create an Announcement
To create an announcement, follow the following steps.
In the menu click announcements
Click
Create announcementSelec the announcement type you wish to add
Fill in all the details.
If the announcement is connected to a resource (Amenity, Experience, or Guidebook), select the resource by clicking on the
Changebutton.
If the announcment has a button attached, provide all the details.
Hint: Don't forget to connect to the announcement to your preferred listings
Why do I only see 10 announcement in the guest app?
Announcements are a powerful way to display important information to guests. In order to not have it lose it's power, we decided to not have an overkill for the guests. Therefore, we allow a maximum of 10 announcements to be displayed on the home page. However, if the guest has dismissed an announcement and there were more than 10 announcements available, upon a refresh, a new announcement will be shown.
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