Amenities
Each property has a set of amenities, indicate what ameniteis are and how they can be used.
What are amenities?
Amenities are services, facilities and features provided by an host and available within the property. They ensure comfort, convenience and increase the guest experience. They encompass both practical necessities and additional enhancements designed to improve the overall guest experiences.
In HolidayHero, we work with predefined amenities. These amenities correspond to icons, that are used for guest based communincation. In such a way, guest easily recognise what amentiies are available at the property. See the full list of amenites here.
Amenity Types
AC
Describe the use of the AC, where to find the remote etc.
Alarm
Describe the use of the alarm, where the sensors are located etc.
Baby Bath
Describe where the baby bath is located and how to use it.
Bathrobes
Describe the bathrobe policy, are they free of use, can they be purchased
BBQ
Describe the BBQ, where it can be found, how to use it, and whether it is a gas, coal, or wood version.
Bed Linen
Describe if the property comes with bed linen and if they can be washed or replaced. What are the costs of additional sets?
Bikes
Explain where the bikes are located and if there are bike paths close by.
Blender
Explain what type of blender is available, if you can put the blender in the dishwasher etc.
Board Games
Explain where the boardgames are located and which games are available.
Carbon Dioxide Alarm
Describe where the Carbon dioxide alarms are located and how they can be silenced.
CCTV
Describe your CCTV policy. Ensure that it is clear to guests where the camera's are positioned, how they record and what times.
Ceiling Fan
Describe the use of the ceiling fan.
Children Chair
Describe where the user can find a children chair and what model it is.
Children Crib
Describe where the guests can find the Children crib and how it can be used.
Coffee Maker
Describe what kind of coffee maker is available and if it requires special coffee pads.
Disabled Access
Describe the policy for disabled access. Where and how can they enter the property? Should they let you know something in advance?
Dishwasher
Explain where the dishwasher is and how it can be used.
Dryer
Explain where the dryer is located and how it can be used.
Ethernet Connection
Describe where an Ethernet plug is located and how they can connect with it.
EV Plug
Describe your EV plug policy. What is the price for charging the car, and how fast can it charge?
Fireplace
Describe where the fireplace is located and how it should be used.
Firewood
Describe where the guests can find or buy firewood.
Fire Alarm
Describe how and where the fire alarm is located. Can it be triggered by cigarette smoke, etc.
Fire Extinguisher
Describe where fire extinguishers can be found and how they can be used.
First Aid Kit
Describe the location and the contents of the First Aid kit.
Games Room
Describe the location of the games room and its utilities.
Game Console
Describe what game console is available and how it can be used. How to swap the TV to the games console.
Garage
Describe the use of the garage. Does it have doors? How can you open and close these.
Garden
Could you describe the garden and what is available? Is there a gardener who will be performing the maintenance and what is allowed in the garden and what not.
Gate
Explain if there is a gate and how the gate should be operated
Gym
Explain the location and the equipment of the gym
Hair Dryer
Explain if there is a hairdryer in the property or not.
Heating
Explain where the thermostat is located and where and how it can be used.
Home Cinema
Explain if there is a home cinema and how it could be used.
Hot Tub
Explain where the hot tub is located, and if it is free of charge. And how it should be operated
Hot Water Kettle
Explain the use of the water kettle
Iron
Explain where the iron is located and how it can be used.
Iron Board
Explain where the iron board is located an how it can be used.
Jacuzzi
Explain where the jacuzzi is located and how it can be operated.
Laundry Services
Explain if there are laundry services located at the property and what the costs are.
Microwave
Explain the use of the microwave and where it is located.
Mountain Bikes
Does the property come with mountain bikes and if where can they be found?
Oven
Does the property come with an oven? If so, how should it be operated?
Parking
How is parting arranged at the property? Is this free of charge, where can there be parked?
Pets
Describe your pet policy. Are pets allowed? Are there special rules around pets.
Pool Table
Where is the pool table located, it is free of charge?
Private Entrance
How does the private entrance work, is there an required code to get in?
Refrigerator
Does the property come with a refrigerator?
Sauna
Where is the sauna located and how can it be used?
Shampoo
Will there be toiletries provided?
Skis
Where can guests leave there skis?
Smart Switch
Does the property have smart switches? If so, how can they be used?
Smoke Detector
Is the property equipped with a smoke detector and how can it be silenced etc.
Sound System
What is the policy around sound systems
Amenity structure
A amenity consists of a type, name, nickname, summary , content, images and/ or documents.
Name
The amenity's name will be used as a title on the home page and in the amenity block of the touchpoints.
Nickname
An internal reference of the amenity is used internally to identify a specific amenity.
Summary
A summary is used in touchpoints to describe the amenity in a summary.
Content
The content of the amenity.
Images
Images are displayed at the bottom of the amenities. As a gallery, clickable to enlarge
Documents
Documents such as manuals, references, options, etc., can be added to extend the content.
Metafields
The use of metafields is allowed in the name, summary, and the content.
If metafields are used and the amenity is shown through the public section. For reservation-connected meta fields, it will default to its' default value.
Frequently Asked Questions
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