Check-in

Within Brands you can determine your settings for checkins. Meaning, you can alter which information is requested at wat moment.

What is a check-in?

A check in resembles the collection of personal data within a reservation. In some countries, cities or provences it is mandatory to collect personal information regarding your guests.

With a check-in you an collect data from your guests, at the moment they join the reservation. This process is managed by the Brand check-in settings.

Are we required to collect information?

Wether your are required to collect personal information, that depends on your location and jurisdiction. In some countries , like Spain, you are required to do so. We always recommend to consult your local authorities to check what information is required.

What information can be collected during the check-in?

Depending your local authorities or your own requirements you can collect guest information of single guest or all guests with a reservation. Find an overview of possible information below:

Label
Information

First Name

The first name of the guest, if this information is know, the field will be pre-filled.

Last Name

The last name of the guest, if this information is know, the field will be pre-filled.

Email

The email of the guest, if this information is know, the field will be pre-filled.

Phone

The phone of the guest, if this information is know, the field will be pre-filled.

Address

The address field consists of multiple inputs. Based on our localisation we provide the following data: - Line 1 - Line 2 - Postal code - City - Region - Country - Latitude - Longitude

Gender

We can asked for internationally recognised gender formats.

Date of birth

The date of birth of the guest.

Document Type

If documents are required, we can ask for international accepted documents. Based on the location of the listing we adapt the list of required documents. We offer: - Driving License - ID-Card - NIE - Passpoort

Document Number

The official document number of the guest associated with the selected document type.

Document Expiry Date

The expiry date of the selected document type

Document Image

If required, geusts can upload a document image. Such images are securely stored on our own CDN and can be removed based upon your preference.


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