> For the complete documentation index, see [llms.txt](https://support.holidayhero.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.holidayhero.com/guides/effectively-use-touchpoints.md).

# Effectively use Touchpoints

With our simple and fast onboarding it is easy to improve your guest experience.

Once you have reached the onboarding phase, you already have created your first listing and reservation. If not, go back to the [Getting Started](/getting-started/welcome.md) section. 

***

### **Onboarding Wizard**

Our onboarding Wizard helps you to guide through 5 easy steps to get you started as fast as possible. 

<figure><img src="https://3950018645-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbWWiwAsWOs8WeAQ2KJS3%2Fuploads%2Fo75zeaqU6VhUcre35L2h%2FXnapper-2024-11-28-11.37.08.png?alt=media&amp;token=c9526fb7-23fa-4ce5-9d4d-14f1dcccd33f" alt=""><figcaption><p>Our onboarding wizard. </p></figcaption></figure>

{% hint style="info" %}
If the onboarding is no longer visible on your dashboard, contact our support team to re-activate it for you.&#x20;
{% endhint %}

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### Onboarding Steps

1. [Create your listing](#id-1.-create-your-listing)
2. [Create a reservation](#id-2.-create-a-reservation)
3. Connect a Property Management System
4. Connect your stripe account
5. Connect your smart devices

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#### 1. Create your listing

A guest experience can't start without a listing. Let's first create a listing.&#x20;

<details>

<summary>How to create a listing?</summary>

1. Click on `Create your first listing` in the onboarding wizard
   1. The listing wizard  will start.

</details>

***

#### 2. Create a reservation

Once you have the listing, you would need a reservation to see how the guest experience looks like. Normally at the end of creating a listing, we create a demo reservation. If you want to create another reservation manually proceed to the [`How to create a reservation`](#how-to-create-a-listing) guide

***

#### 3. Connect a Property Management System