Operator Details
What is on this page?
An operator is a member of your workspace — someone who can sign in to the admin panel and work on your listings, reservations, inbox and settings. Operators are managed under Workspace → Operators, where each member of the operators list links through to their own detail page.
The operator detail page is split into three parts: their general profile, their notification settings, and their resource permissions.
General
The top card shows who the operator is:
Avatar, display name and email address.
A status row with badges — Owner if they own the workspace, You when you are looking at your own profile, and Invited for other members.
The locale they use the admin panel in.
Last accessed — when they were last active in the workspace.
Settings
The settings card lists the notifications this operator receives. These are set by the operator from their own account and are shown here read-only, so you can see at a glance what they are subscribed to:
New inquiry notifications
Inquiry reminders
New check-in notifications
New listing notifications
New message notifications
AI handoff notifications
Task assigned notifications
Permissions
Permissions control what each operator can see and change. Every resource — Listings, Reservations, Workspaces, and so on — has a Read and, where applicable, a Write permission:
Read lets the operator open and view that resource.
Write lets the operator create, edit and delete within that resource.
Tick the boxes for the access you want to grant and use Save permissions in the page actions to apply the change.
The Workspaces → Read permission is required. Without it an operator cannot sign in and silently falls back to no access. It is marked Required in the table, and a banner appears if you un-tick it — enable it before saving.
Owners have unrestricted access to everything, so their permissions table is replaced with a notice rather than a set of checkboxes. Only workspace owners can edit another operator's permissions; other members see the table read-only.
Actions
From the operator page, owners can:
Make owner / Remove as owner — promote a member to an owner (unrestricted access) or demote them back to a permissioned member. The last remaining owner cannot be removed.
Delete operator — remove the member from the workspace. You cannot delete yourself.
Frequently Asked Questions
Why can't a new operator sign in?
The most common cause is a missing Workspaces → Read permission. Without it the operator has no entry point into the workspace and is treated as having no access. Open their permissions, enable Workspaces → Read, and save.
Why can't I edit an operator's permissions?
Only workspace owners can manage permissions. If you are not an owner the permissions table is shown read-only. Owners also cannot have their permissions edited — they always have full access.
What is the difference between an owner and a permissioned operator?
An owner has unrestricted access to every resource and can manage other members, ownership and permissions. A regular operator only has the read/write access you explicitly grant them in the permissions table.
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