> For the complete documentation index, see [llms.txt](https://support.holidayhero.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.holidayhero.com/the-basics/workspace/operators.md).

# Operators

### What is an operator? <a href="#what-is-an-operator" id="what-is-an-operator"></a>

An **operator** is a member of your workspace — someone who can sign in to the admin panel and work on your listings, reservations, inbox and settings. Operators are not guests: a guest uses the guest app and never sees the admin panel.

Find them under **Workspace → Operators** in the sidebar. Every member of the workspace is listed here, and each row links through to their own operator details page.

#### The operators list <a href="#the-operators-list" id="the-operators-list"></a>

| Column       | Description                                                                                        |
| ------------ | -------------------------------------------------------------------------------------------------- |
| **Operator** | Avatar, display name and email address. Click the name to open their details.                      |
| **Role**     | **Owner** for workspace owners, **Member** for everyone else. Your own row is also tagged **You**. |
| **Status**   | `ACTIVE` once the operator has accepted their invitation, `INVITED` while it is still pending.     |

Use **View** at the end of a row to open an operator and manage their notifications, permissions and ownership.

#### Inviting an operator <a href="#inviting-an-operator" id="inviting-an-operator"></a>

Only workspace **owners** can invite new operators.

1. Go to **Workspace → Operators**.
2. Click **Invite Operator**.
3. Fill in the **First name**, **Last name** and **Email**.
4. Click **Invite**.

The new operator receives an email invitation and appears in the list with the `INVITED` status until they sign in for the first time.

{% hint style="info" %}
Your plan includes a fixed number of operator seats. When you have used them all, the invite dialog replaces the form with a **Talk to sales** button instead.&#x20;
{% endhint %}

{% hint style="info" %}
A newly invited operator still needs the **Workspaces → Read** permission to sign in. See Operator Details.&#x20;
{% endhint %}

#### Removing an operator <a href="#removing-an-operator" id="removing-an-operator"></a>

Removing a member is done from their own page, not from the list.

1. Open the operator.
2. Click **Delete operator**.
3. Confirm.

You cannot delete yourself, and the last remaining owner cannot be removed.

***

#### Frequently Asked Questions <a href="#frequently-asked-questions" id="frequently-asked-questions"></a>

<details>

<summary>What is the difference between an operator and a guest?</summary>

</details>

<details>

<summary>Why can't I see the Invite Operator button?</summary>

</details>

<details>

<summary>An operator I invited never received the email — what now?</summary>

</details>

<details>

<summary>Why does an operator still show as Invited?</summary>

</details>

***

## Agent Instructions: Querying This Documentation <a href="#agent-instructions-querying-this-documentation" id="agent-instructions-querying-this-documentation"></a>

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