Partner Experiences

What is a Partner Experience?

A partner experience is an experience that is provided and maintained by a partner rather than by your own workspace. The partner owns the content, so the experience is locked: operators can view it but cannot edit its details, products, documents or message templates.

Partner experiences are identified by an amber Partner badge (with a star icon) in the experiences overview.


The locked overview page

Opening a partner experience shows a dedicated, read-only overview page instead of the regular editable General tab. It presents the experience the way a guest would see it, including:

  • A photo carousel of the experience images

  • Category, price and "bookable" chips, and a Partner experience lock indicator

  • The about / description text and any insider tips

  • A Calendar events panel split into Upcoming and Past tabs

  • A photo gallery

Host Notes / Insider Tips

Travellers love hearing from locals, guides and concierges. That's why we created a section where you can share what you love about the experience. For example:

  • A must-try: the espresso martini

  • Ask for a table on the terrace — the views are fabulous

These host notes are shown in the guest app.

What operators can and cannot do

Action
Allowed on a partner experience?

View the experience

✅ Yes

Edit general details, content, photos

❌ No — managed by the partner

Manage products

❌ No — the Products tab is hidden

Manage documents

❌ No — the Documents tab is hidden

Manage message templates

❌ No — the Message Templates tab is hidden

Attach / detach the experience to your own listings

✅ Yes — the Listings tab stays available

Because the Products, Documents and Message Templates tabs are hidden, those pages also cannot be reached directly by URL — attempting to do so redirects back to the experience overview.


Frequently Asked Questions

Why can I still edit listings?

Only the content of a partner experience is locked. Which of your listings the experience appears on is your decision, so the Listings tab remains fully editable.

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