Partner Experiences
What is a Partner Experience?
A partner experience is an experience that is provided and maintained by a partner rather than by your own workspace. The partner owns the content, so the experience is locked: operators can view it but cannot edit its details, products, documents or message templates.
Partner experiences are identified by an amber Partner badge (with a star icon) in the experiences overview.
The locked overview page
Opening a partner experience shows a dedicated, read-only overview page instead of the regular editable General tab. It presents the experience the way a guest would see it, including:
A photo carousel of the experience images
Category, price and "bookable" chips, and a Partner experience lock indicator
The about / description text and any insider tips
A Calendar events panel split into Upcoming and Past tabs
A photo gallery
Host Notes / Insider Tips
Travellers love hearing from locals, guides and concierges. That's why we created a section where you can share what you love about the experience. For example:
A must-try: the espresso martini
Ask for a table on the terrace — the views are fabulous
These host notes are shown in the guest app.
What operators can and cannot do
View the experience
✅ Yes
Edit general details, content, photos
❌ No — managed by the partner
Manage products
❌ No — the Products tab is hidden
Manage documents
❌ No — the Documents tab is hidden
Manage message templates
❌ No — the Message Templates tab is hidden
Attach / detach the experience to your own listings
✅ Yes — the Listings tab stays available
Because the Products, Documents and Message Templates tabs are hidden, those pages also cannot be reached directly by URL — attempting to do so redirects back to the experience overview.
Frequently Asked Questions
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