Organization
What is your organization?
Your organization is the entity you partner with HolidayHero as — the company or the person we have on file, created when you went through onboarding. It carries your affiliate links, the workspaces you refer, the bank account we pay out to and the kickback rates that apply to you.
Find it under Organization → Details in the sidebar.
Details
Everything in this card is read-only except the IBAN. Contact HolidayHero to have anything else changed.
Name
Your organization's name.
Type
Business or Private, set during onboarding.
Status
Your standing with HolidayHero: Live, Trial, Test or Exited.
VAT ID
Business organizations only.
Business registration number
Business organizations only.
IBAN
The account we pay your kickback into. Editable — see below.
Address
Your registered address, shown when we have one on file.
Adding or changing your IBAN
Go to Organization → Details.
Click Add next to IBAN — or Edit if one is already saved.
Type the account number.
Click Save.
Without an IBAN we cannot pay out the commission you earn. Your dashboard shows a reminder banner until one is saved.
Kickback rates
The Kickback rates card shows the commission percentages applied to your referrals' subscription invoices, listed per year after they onboard — Year 1, Year 2, and so on, each with its own percentage.
These rates are set by HolidayHero and cannot be changed from the portal. If no rates are configured yet, the card says so; contact HolidayHero to have them set up.
Frequently Asked Questions
How do I change my organization's name, address or VAT ID?
The Kickback rates card shows the commission percentages applied to your referrals' subscription invoices, listed per year after they onboard — Year 1, Year 2, and so on, each with its own percentage.
These rates are set by HolidayHero and cannot be changed from the portal. If no rates are configured yet, the card says so; contact HolidayHero to have them set up.
What does "Year 1" mean on a kickback rate?
It is counted from the moment a referral onboards, not from your own start date. Each referral runs through the years on its own clock, and the percentage for that year applies to their subscription invoices
Why is my Kickback rates card empty?
No rates have been configured for your account yet. Contact HolidayHero staff to have them set up — until then there is nothing to calculate a payout from.
Can I be paid into a different account per referral?
No. One IBAN is held per organization and everything is paid into it.
My organization shows Trial — is something wrong?
Not necessarily; the status simply reflects your standing with HolidayHero. If it looks wrong for your agreement, contact us.
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