Activity

An Audit Trail for MCP.

What is the activity log?

The Activity tab on the MCP page is the audit trail of your workspace's MCP server. Every tool call a connected AI client makes — a listing it read, a message it sent, a reservation it created — is recorded here, whether it succeeded or failed. Nothing an AI does through MCP happens invisibly.

Open it from MCP → Activity, or jump straight to one user's or one connector's calls from the Settings tab (see Filters).

The list

Calls are listed newest first, 25 per page. Use the arrows below the table to page through older calls.

Column	Description
When	When the call was made, shown in your own timezone.
Who	The MCP user who made the call and, below it, the connector (AI client) they used. A dash means the call came through a token issued directly for the workspace rather than through a user's connector — typically HolidayHero staff helping with onboarding or support.
Tool	The tool that was called, e.g. experience_product_create. The full list is under What the AI can do on the MCP page.
Duration	How long the tool took to run, in milliseconds.
Status	OK when the call succeeded, Error when the tool rejected the request or failed.

Viewing a call

Click anywhere on a row to open the call in a side panel, or click View to open it as its own page (handy for sharing a link with a colleague).

The detail shows everything the list does, plus:

• Input — the exact request the AI client sent to the tool, as JSON. This is what the AI asked for, so it is the first place to look when a change is not what you expected.

• Error — when the status is Error, the message the tool returned explaining why.

The input can contain guest-facing text, for example the body of a message sent with conversation_message_send. It is shown to anyone with the MCP → Read permission.

Filters

Click + Filter above the table to narrow the list. Active filters appear as chips; click the × on a chip to remove it.

Filter	Description
Tool	Only calls to one tool.
Status	Errors only or Successful only.
MCP user	Only calls made through any of that user's connectors.
Connector	Only calls made through one specific connector.
From / To	Only calls on or between these days (in your timezone). Set either one or both.

Two shortcuts on the Settings tab pre-apply a filter for you:

• View activity in the ⋮ menu of a row in Users opens the log filtered to that user.

• Activity at the end of a row in Connectors opens the log filtered to that connector.

Use Sort to switch between newest and oldest first.

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Frequently Asked Questions

How long is activity kept?

Calls are kept for a fixed period — 90 days by default — and then removed automatically. The exact period for your workspace is shown at the bottom of the Activity tab. Open a call and note what you need before then if you want a longer record.

A call shows an error — did anything change?

No. An Error status means the tool rejected the request or failed before completing, so no data was written. Open the call to read the error message; it usually names the missing or invalid field the AI sent. An error starting with permission_denied: means the connected operator's workspace role does not include that permission — see Who can do what

Who can see the activity log?

Operators with the MCP → Read permission — the same permission that shows the MCP page itself. Workspace owners always have access.

The "Who" column shows a dash — who made that call?

The call used a token issued directly for the workspace instead of a user's connector. In practice this is HolidayHero staff who were given temporary access for onboarding or support; those tokens are revoked automatically every night.

Can I see calls from a revoked user or connector?

Yes. Revoking stops future calls but does not remove past ones — they stay in the log for the retention period, still attributed to that user and connector.

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